Help

Contact / Feedback

Getting Started

Welcome to SocialStache
Connecting social accounts
Brand context: colors, logos, and video preferences
Starting a brand over

Content Creation

Creating content in chat
Content types: text, carousel, video
Teaching the AI your voice
Bulk generation
Using someone else's post as a reference

The six carousel styles
Designing slides
Publishing carousels

How video ideas work
Recording your video
Attaching media to a post

The Review Queue and post statuses
Scheduling posts
Failed posts
Published posts
Which media each platform takes

Uploads & Storage

Upload limits
Your storage quota
Supported formats

Your link-in-bio page
Sending subscribers to your email tool

Billing & Account

Plans and billing
Canceling or deleting your account

Troubleshooting

Common error messages, explained
Uploads that seem stuck

Help / Publishing

Publishing

The Review Queue and post statuses
Draft → Approved → Scheduled → Published, and what each means
Scheduling posts
How scheduled publishing works
Failed posts
Why posts fail and what to do
Published posts
The frozen record and platform links
Which media each platform takes
Why the library sometimes shows less than everything, and what YouTube needs